❓ RIATICKET Help Center

How can we help you?

Choose the help center that best matches what you are trying to do. Customers can get help with bookings and tickets, while sellers and partners can get help managing events and ticket sales.

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Attending an event

Customer Help

Get help buying tickets, managing an existing booking, accessing your tickets, payments, refunds, event information, and entry questions.

✓ Ordering and purchasing tickets

✓ Payments, charges, fees, and taxes

✓ Viewing and downloading your tickets

✓ Event, venue, date, and entry questions

✓ Refunds, cancellations, and policies

Go to Customer Help → 👤 Customer Login

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Organizing an event

Seller & Partner Help

Get help registering as a seller, creating events, setting ticket prices, managing occurrences, processing orders, scanning tickets, and reviewing sales and revenue.

✓ Seller account and business setup

✓ Creating events and occurrences

✓ Ticket types, inventory, and pricing

✓ Orders, box office, and ticket scanning

✓ Fees, taxes, revenue, and payouts

Go to Partner Help → 🏢 Partner Login

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Still not sure where to go? Visit the appropriate help center first, or contact RIATICKET support for additional assistance.

Contact RIATICKET Support