Complete all required event setup steps, including
event details, ticket types, occurrences or
schedules, pricing, venue information and policies.
Submit the event or occurrence for approval. Once
approved, activate it so customers can purchase
tickets.
Partner Help Topics
Select a topic to learn how to manage your RIATICKET partner account.
›
Registration & Sign In
Create your partner account and securely access the RIATICKET partner portal.
Register a partner account
Sign in and reset password
Business and identity verification
›
Create & Manage Events
Build event listings, add ticket types and configure event dates and times.
Create a new event
Single or multiple occurrences
Submit events for approval
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Tickets, Pricing & Inventory
Create ticket types, set prices and control ticket availability.
Create ticket types
Set occurrence-level prices
Manage inventory and sales periods
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Reserved Seating
Configure assigned seating, sections, rows and seat inventory for reserved-seat events.
Create seating sections
Configure rows and seats
Manage reserved-seat availability
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Dashboard, Orders & Sales
Track event performance, ticket sales, orders and partner activity.
Understand dashboard metrics
Review orders and ticket sales
View sales and revenue reports
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Fees & Taxes
Configure seller-level and event-level fees and understand how fees and taxes are calculated.
Set default seller fees
Override fees for an event
Customer-visible and taxable fees
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Revenue & Payouts
Review earnings, payout balances, deductions and settlement history.
Understand revenue totals
Set up payout information
Track payout and settlement status
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Ticket Scanning & Entry
Scan customer QR codes, validate tickets and manage event entry.
Open the ticket scanner
Check in customers
Handle invalid or duplicate scans
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Venue Management
Add and maintain venues used by your events and occurrences.
Create and edit venues
Manage address and timezone
Assign venues to occurrences
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Staff & Permissions
Add team members and control which partner functions each staff member may access.
Add or remove staff
Assign roles and permissions
Limit access to events or tools
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Profile & Account Settings
Update your business profile, contact information, preferences and documents.
Update business profile
Change contact and login details
Manage notifications and documents
›
Event Policies
Create reusable partner policies and assign them to events or individual occurrences.
Create seller policies
Assign policies to events
Override policies by occurrence
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Frequently Asked Questions
Common questions from RIATICKET partners.
Yes. For a fixed-date event, create multiple
occurrences. Each occurrence may have its own venue,
date, time, capacity, ticket pricing and policies.
Yes. Seller-level fee rules act as your defaults.
Event-level fee rules can override those defaults
for a particular event.
Yes. Assign the staff member only the ticket-scanning
or event-entry permission. Do not grant revenue,
payout or reporting permissions.
Use the partner dashboard for summary metrics. Open
Tickets Sold, Orders, Revenue or Partner Activity
for detailed transaction and ticket information.
Complete your payout and tax information. Eligible
balances are included in settlements according to
your payout schedule, after applicable fees,
refunds and adjustments.
Still need assistance?
Contact RIATICKET Partner Support and include your seller name, event reference or order reference.