Click Sign In from the header, enter your registered email or phone number, and complete any required verification step such as OTP or password verification.

On the Sign In page, click Forgot Password. Follow the reset instructions sent to your registered email or phone number. For security, password reset links or codes may expire after a short time.

Go to Account Settings, open Profile Info, update your email address and complete email verification if requested. Your future booking confirmations will be sent to the updated email address.

Open Account Settings and update your phone number. For security, RIATICKET may ask you to verify the new number with an OTP before saving it.

You can update your name, email, phone number and saved preferences from your Account & Profile settings. Some fields may require verification before changes are applied.

Go to Login & Security, enter your current password, then set a new password. Use a strong password that you do not use on other websites.

Go to Notification Settings to choose what emails and updates you want to receive. You may manage booking confirmations, event reminders, offers, newsletters and account alerts.

You can request account deletion in either of the following ways:

From your RIATICKET account:
Sign in to your customer account, open Settings from the left-side menu, scroll to the Delete Account section, and select Delete Account. Review the information shown, confirm your request, and submit it for review.

By email:
Send an account deletion request to RIATICKET Support using your registered email address. Include your:

Full name
Registered email address
Registered phone number
Customer reference ID, when available
A clear statement that you want your RIATICKET account deleted

For your protection, RIATICKET may contact you to verify your identity before processing the request.

Submitting a deletion request does not immediately remove all records. RIATICKET will review and process valid requests, normally within 30 days, subject to identity verification, applicable law, permitted extensions, and legal or business obligations.

If your account has ticket purchases, payments, refunds, tax records, fraud-prevention records, disputes, or other transactions, limited information may be retained where required or permitted for legal, financial, security, audit, or regulatory purposes. Personal profile information that is no longer required will be deleted or anonymized when the request is completed.

RIATICKET uses security controls to protect account information. To keep your account safe:

• Do not share your password or OTP.
• Do not share your ticket QR codes publicly.
• Use a strong password.
• Contact support if you notice suspicious activity.